The past decade has seen the “rise of the customer” with a shift of power from the company to the consumer. Empowered customers have driven greater choice and accelerated competition.
The past decade has seen the “rise of the customer” with a shift of power from the company to the consumer. Empowered customers have driven greater choice and accelerated competition.
Topics: Smarter Thinking
Most Psychologists have a general familiarity with Maslow's hierarchy of needs. I wanted to dig deeper into the model to determine whether it truly has sufficient validity to still be considered useful in today’s business environment.
Topics: Smarter Thinking- Psychology- Learning & Development
Read MoreFrom the time Scottish professor William Cullen designed a small refrigerating machine in 1755, artificial refrigeration has transformed the way we store, transport, and preserve food. It has enabled settlement of areas that aren’t served by natural transport lanes, facilitated the dramatic shift from rural areas to cities, and changed the daily lifestyle of millions of families.
Topics: Smarter Thinking
Read MoreIn the last few weeks, I’ve had the opportunity to work with two large organisations in Australia – a healthcare provider and a professional services firm – helping them with their strategic planning for the next five years. Both of them wanted to know how to make smart decisions for the future, even when the future is uncertain and ever-changing.
Topics: Smarter Thinking
Read MoreThis post shares a mix of time-tested, unconventional, and research-backed tips for improving your health and well-being.
Topics: Smarter Thinking
Read MoreI am not a naturally gifted communicator, I can’t give you a simple checklist for success in relationships, and I don’t know how to finish this sentence. But one benefit of failing a lot in life is the accumulation of cautionary tales.
Topics: Smarter Thinking
Read MoreThe mind of a mathematician and the heart of a Buddhist monk, Naval Ravikant is one of Silicon Valley’s most interesting and respected CEOs. A rich source of insight on decision making, habits, and happiness, Naval’s 2-hour Farnam Street interview is easily the best podcast I’ve listened to in several years.
Topics: Smarter Thinking
Read MoreRichard Feynman (1918-1988) is regarded as a hero and an inspiration, not only by many of his contemporaries but also by many of the smartest scientists alive today. Few people have made an impression on generations of curious intellectuals like the brilliant American theoretical physicist.
Topics: Smarter Thinking
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