Science of Self ™ Knowledge Centre

In a Nutshell: Hire for Attitude, Train for Skill

The “hire for attitude, train for skill” motto is originally attributed to Herb Kelleher, one of the co-founders of US-based Southwest Airlines. When Kelleher became chairman in 1978, he charged the People Department (aka HR) with the responsibility of hiring people with a sense of humour.

Jul 12, 2015

Topics: Human Resources- Recruitment & Selection- Business Models ("Nutshell" Series)

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In a Nutshell: The 80-20 Rule (Pareto Principle)


The 80/20 rule or Pareto principle is named after Italian economist Vilfredo Pareto, who discovered in the early 1900s that (among other things) 80% of the income and wealth in Italy was owned by 20% of the population.

Jun 23, 2015

Topics: Human Resources- Business Models ("Nutshell" Series)

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In a Nutshell: 8-Step Change Model (Kotter)


“Leading Change” (1995) is a seminal work in the field of organisational change and leadership by Harvard Business School professor John Kotter. It is considered by many to be a must read for anyone involved in change management.

Jun 1, 2015

Topics: Human Resources- Change & Transformation- Business Models ("Nutshell" Series)

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In a Nutshell: PERMA Model of Positive Psychology


The PERMA Model was first introduced by Martin Seligman, one of the founders of the positive psychology movement, in his 2011 book "Flourish." Seligman is a highly respected figure in the field of psychology.

Apr 14, 2015

Topics: Psychology- Human Resources- Business Models ("Nutshell" Series)

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HR News & Opinion Roundup


A selection of 10 of the most popular and thought-provoking HR opinion pieces as well as news, research and ongoing developments in the field of HR that you may have missed in the last couple of months from both Australian-based and international blogs and websites...

Mar 5, 2015

Topics: Human Resources

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The 1 Question You Should NEVER Ask an HR Person


It’s 3 o’clock on Thursday afternoon, the day before Good Friday. You’ve just been out to grab an afternoon coffee when you notice something sitting on your desk. It’s a giant carob egg. It’s huge. On closer inspection, you see a little note that says this:

Mar 3, 2015

Topics: Human Resources

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Alain de Botton on HR & Career Counselling


“It is surely significant that the adults who feature in children's books are rarely, if ever, Regional Sales Managers or Building Services Engineers." ― Alain de Botton 

Feb 16, 2015

Topics: Human Resources

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In a Nutshell: Forced Ranking (Vitality Curve, Bell Curve)


Forced ranking, also known as stack ranking, forced distribution, and “rank and yank,” is a concept popularised during the 1980s by Jack Welch, former CEO of GE, under the term “vitality curve.”

Feb 4, 2015

Topics: Human Resources- Business Models ("Nutshell" Series)

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