Several decades ago, management guru Tom Peters spoke about the customer as an “appreciating asset.” While a customer might only purchase $100 worth of groceries a week, over 10 years that adds up to a “portfolio” worth roughly $50,000. 

“Over the last several years, a cottage industry of business writers has made headlines by sharply criticising HR.

This list includes books that have been selected because they are either extremely popular, frequently referred to, or groundbreaking in business literature. Every HR, OD professional, and management consultant should at the very least be aware of their existence, if not well-versed in their ideas and theories.

“All truly wise thoughts have been thought already thousands of times; to make them truly ours, we must think them through over again honestly, till they take root in our personal experience." — Goethe

1983: Stress appears on the cover of TIME magazine, as part of their feature story “The Epidemic of the Eighties,” referred to as the leading health problem in the US. Stress, or rather stress reduction, is a hot business topic. 

The ADDIE model is virtually synonymous with instructional design or instructional systems design (ISD). Instructional design is the discipline concerned with the design of training programs (both online and classroom).

The field of NLP as a whole has been shaped by the combined efforts of a large number of contributors, however the original co-creators can be clearly identified as Richard Bandler and John Grinder.