First week officially in my new role, and I proposed an entirely new vision and mission for the company. How did I get our team onboard so quickly? By tapping into our shared ambition for the future.

Our history is defined by our ability to reinvent, grow and transform with our customers, the market and our purpose. In 1981, our business was founded by Doug Malouf, and it specialised in sales training. From the start, we were focused on people as well as business growth and performance.

Our assessment partner TTI Success Insights has announced the debut of a new learning tool for its popular DISC behavioural assessment based on the popular Rubik’s Cube toy.

This article looks at 3 of the most important leadership "fundamentals" that all managers should know, according to leadership experts. 

An article in the Wall Street Journal is making waves. Its author has a bone to pick with… wait for it… empathy. Yes, you read that correctly. Some guy on the internet has a problem with empathy. And he’s got a news flash for all of us: empathy is bad, m’kay.

Several decades ago, management guru Tom Peters spoke about the customer as an “appreciating asset.” While a customer might only purchase $100 worth of groceries a week, over 10 years that adds up to a “portfolio” worth roughly $50,000. 

The whiz kids of Silicon Valley are the new oil barons. Riding the breaking wave of the digital revolution, these tech geniuses are driving market growth and the buzz around many of the hottest business topics. In this series, I’ll be exploring business mega trends. This is part 1. 

Flicking through the September issue of the Harvard Business Review, I arrived at a page with an attractive model resembling Maslow’s hierarchy of needs, produced by Bain & Company.