Science of Self ™ Knowledge Centre

The 17 Essential Elements of the Perfect Boss


In this series, we are talking about 6 key drivers that come up time and again in the research on employee engagement. This is part of #1: Good Direct Boss

Sep 21, 2011

Topics: Leadership- Employee Engagement

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Need Engagement Enlargement - Read the Core 4


With all the research and commentary on engagement, and how it is a somewhat soft driver of hard business metrics, it is important that we consider how to increase engagement among team members. Within our research, we have identified four fundamental pillars that underpin engagement strategies. 

Sep 20, 2011

Topics: Employee Engagement

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4th Key Benefit of Engagement: Retention

Some might argue that the term “Employee Engagement” was a result of organisations starting to explore the concept of retention. Retention became a popular business term at the height of the talent wars.

Sep 19, 2011

Topics: Employee Engagement

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3rd Key Benefit of Engagement: Productivity

It would seem that one of the never-ending challenges faced by corporations is how to produce more with fewer resources. The intense focus on productivity and efficiency has undoubtedly driven many business decisions. Experts in employee engagement suggest that it is in fact engagement that leads to increased productivity.

Sep 15, 2011

Topics: Employee Engagement

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2nd Key Benefit of Engagement: Creativity & Innovation

In today’s knowledge driven economy, creativity and innovation are king. The Gallup Organisation, one of the world's leading authorities on engagement, indicates that higher levels of engagement are strongly related to higher levels of innovation.

Sep 11, 2011

Topics: Employee Engagement

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1st Key Benefit of Engagement: Customer Satisfaction

One of our suppliers takes customer satisfaction to a whole new level. They like to say “we don’t measure customer satisfaction, we measure customer happiness”. They measure happiness by including in their email signature 3 face icons.

Sep 9, 2011

Topics: Employee Engagement

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Why the Obsession with Engagement


Over the last 5-10 years, business leaders all over the world have suddenly become obsessed with this word “engagement”. Why is that? Well, remember from our earlier post “What is Employee Engagement?” we talked about engagement being a pledge of a person’s attention and effort to the overarching cause.

Sep 6, 2011

Topics: Employee Engagement

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What is Employee Engagement


Dictionary.com defines engagement as "to occupy the attention or efforts of a person." The word's origins can be found in the French word engager meaning "to pledge." If we combine the definition with the origin, we find that a person must pledge their attention and effort to the overarching cause in order to achieve a state of engagement.

Sep 4, 2011

Topics: Employee Engagement

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