Anyone with more than a few years experience in management positions, consulting or HR would acknowledge their fair share of dealings with egomaniacs and corporate psychopaths who have an uncanny knack for climbing into executive positions.

This case study presents a coaching assignment for resolving conflict at a law firm. In this case study, the DISC behavioural assessment and the Workplace Motivators assessment were applied. The lessons learnt could be transferred to other similar situations where coaching is needed. 

The origins of Active Listening, also called Reflective Listening, can be traced back to Carl Rogers, one of the founders of the humanistic psychology movement and a highly influential figure in therapy and counselling. 

For those who remember the late Jim Rohn (1930 – 2009), you will remember a man with a passion for personal development. His was the quintessential American success story of rags to riches. “A farm boy from Idaho,” he told us in his motivational talks, “raised in obscurity, broke at 25.”

The GROW model is the most influential model used in coaching. It was popularised by Sir John Whitmore in his 1992 book, “Coaching for Performance,” which became the bestselling bible of the coaching industry.

In a recent post, we listed 10 of the best people to follow on LinkedIn. Not previously mentioned, but deserving her own separate post, is Liz Ryan, the woman with the colourful pencil drawings.

This case study looks at an Industry Association, and how we introduced a mentoring program that incorporated the DISC and Motivators profiles. The program received positive feedback and was expanded to the national reach of the Association. 

This organisation was developing a range of new products and services in view of becoming a full service financial institution. Previously, the primary focus had been lending. This represented a major change in business strategy, operations and staff training.